Terms and Conditions · Version 1.0 · Effective September 1, 2026
Terms and Conditions
These Terms are an agreement between you and Infinite Ocean, LLC, a North Carolina limited liability company. They apply to websites, applications and services that link to them, including infiniteocean.net, its subdomains and Spyglass (the “Services”).
Agreement, eligibility and accounts
You must be at least 18 and able to enter a binding contract. If you use the Services for an organization, you represent that you can bind it. You must provide accurate information, protect account credentials, and promptly update contact and billing details. Account owners control team membership, roles, integrations and Customer Content.
Subscriptions, billing and taxes
The current Spyglass team subscription is $50 USD per team each month. An optional commissioning and setup package is $250 USD. AI Token packages and other purchases are shown separately before checkout. Published prices may change prospectively with notice before a change affects an existing subscription.
Subscriptions renew monthly until canceled. You authorize Stripe and Infinite Ocean to charge recurring fees, selected purchases and applicable taxes. Cancellation takes effect at the end of the paid period unless checkout or an order form says otherwise. Refund eligibility is governed by the offer shown at purchase and applicable law. Failed payments may restrict or suspend access.
AI Tokens and model services
AI Tokens are internal service-usage units, not cryptocurrency, money or an ownership interest. Included allotments, top-up quantities, promotions and the number consumed by a model may vary by the configuration shown in the Services. Model providers, mappings and future rates may change prospectively as technology and upstream costs change. AI Tokens are tied to the applicable Account, have no cash value and may not be resold.
SMS authentication
If you choose text-message authentication, you agree to receive one-time security codes from Infinite Ocean at the number provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase, and another available authentication method may be selected. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.
Customer Content, AI output and responsibility
Customers keep their rights in submitted content and give Infinite Ocean a limited right to process it only to provide, secure, support and improve the Services. Customers must have the authority and lawful basis to submit it. AI output can be incomplete, wrong or non-unique. Customers remain responsible for qualified review of consequential legal, financial, employment, safety, health, regulatory and business decisions.
Acceptable use
Do not use the Services to violate law or another person’s rights; send spam; distribute malware; evade security or usage limits; gain unauthorized access; interfere with operation; impersonate another person; facilitate fraud or exploitation; bulk-extract protected content; or operate an agent, integration or automation beyond granted authority. We may investigate abuse and suspend access when reasonably necessary.
Third parties and Infinite Ocean property
The Services may connect to Stripe, Google, telecommunications carriers, model providers and other services selected by the customer or needed for a feature. Their terms may also apply. Infinite Ocean and its licensors own the software, designs, documentation, trademarks and technology. A paid customer receives a limited right to use the Services during the subscription.
Changes, suspension and deletion
Features and providers may change. We will give reasonable notice when a material change significantly reduces a paid service unless an urgent security, legal or provider issue prevents it. We may suspend or terminate for material breach, unlawful use, security risk or nonpayment. After Account closure, ordinary Customer Content enters a 30-day recovery period and is then scheduled for deletion, subject to the Privacy Policy.
Disclaimers and liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WE DO NOT WARRANT ERROR-FREE OR UNINTERRUPTED OPERATION OR THAT AI OUTPUT IS SUITABLE FOR EVERY DECISION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL OR DATA. EXCEPT FOR PAYMENT OBLIGATIONS, FRAUD, WILLFUL MISCONDUCT, INTELLECTUAL-PROPERTY VIOLATIONS OR LIABILITY LAW CANNOT LIMIT, TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT PAID FOR THE AFFECTED SERVICES DURING THE 12 MONTHS BEFORE THE CLAIM.
Indemnity, law and contact
Customer will defend and indemnify Infinite Ocean against a third-party claim arising from Customer Content or unlawful or unauthorized use, except to the extent caused by Infinite Ocean’s breach, negligence or willful misconduct.
North Carolina law governs. State courts serving Washington County, North Carolina, and the United States District Court for the Eastern District of North Carolina have exclusive jurisdiction. Before filing a claim, the parties will try in good faith for 30 days to resolve it after written notice.
We may update these Terms prospectively with notice when required. Questions may be sent to legal@infiniteocean.net. Support requests may be sent to support@infiniteocean.net.